Privacy Policy
BRISRO.COM Signage respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit our website, request a quote, place an order, or otherwise interact with us.
1. Who We Are
BRISRO.COM Signage (Brisro Pty Ltd)
Email: team@brisro.com
Phone: 0403 589 982
Location: Bethania, Queensland, Australia
2. What We Collect
We may collect personal information such as your name, phone number, email address, business name, billing and shipping address, order details, project details, artwork or logo files, payment and transaction details, and communications you send to us.
We may also collect website usage information such as device data, cookies and analytics data.
3. How We Collect Information
- When you fill out a contact or quote form
- When you place an order through our website
- When you contact us by phone, email, social media or message
- When you send us artwork, logo files or job information
- When you browse our website
4. Why We Use Your Information
- To respond to enquiries and provide quotes
- To process orders and payments
- To provide signage, wrap and installation services
- To communicate with you about your order or project
- To improve our website, products and services
- To maintain security, prevent fraud and manage our operations
- To comply with legal obligations
5. Shopify & Third-Party Services
Our website is hosted on Shopify. We may also use third-party providers such as payment gateways, email providers, analytics tools, installers, suppliers, or other service providers where needed to run our business and deliver your job.
These providers may collect, process or store personal information on our behalf where needed to provide their services.
6. Disclosure Of Information
We may disclose your personal information to Shopify, payment processors, contractors, installers, production partners, suppliers, IT providers, analytics providers, professional advisers, and government or regulatory bodies where required by law.
We do not sell your personal information.
7. Overseas Disclosure
Some of the third-party services we use may store or process data outside Australia. By using our website or providing information to us, you understand that your information may be handled by providers operating overseas.
8. Cookies & Analytics
Our website may use cookies and similar technologies to keep the site functioning properly, understand website traffic and behaviour, improve performance, and support analytics or marketing activities.
You can manage cookies through your browser settings.
9. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Access & Correction
You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete or misleading.
To make a request, contact us at team@brisro.com.
11. Complaints
If you believe we have breached applicable privacy laws, you can contact us using the details below and we will investigate your complaint.
Email: team@brisro.com
Phone: 0403 589 982
12. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations. The latest version will always be posted on our website.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact:
BRISRO.COM Signage
Email: team@brisro.com
Phone: 0403 589 982